Effective Date: May 25, 2018
Note: This document is only available in English. Any translated copies are not valid.
Information We Collect.
Information We Collect on Our Own Behalf
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account directly with 212 Technologies or as provided by a Client company to establish your account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you use the 212 Technologies Service or if you visit our websites, we may receive certain information about you as described below. We rarely send promotional emails; however, we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by cancelling your account.
Information We Collect on Behalf of Our Customers
(a) Our Service. We collect data on behalf of our customers who use the 212 Technologies Service (by embedding our code on their websites) on the behavior of visitors of our customers' websites or mobile applications. When you visit such websites or mobile applications, we may receive certain information about your behavior including user activity, page content, click/touch, movement, scroll, and keystroke activity (in some cases). Additionally, customers have the ability to submit data from their own contacts to 212 Technologies for the purpose of utilizing system tools. If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with any third-parties.
(b) Information Related To Data Collected For Our Customers: 212 Technologies collects information under the direction of its customers, and has no direct relationship with the individuals whose data it may process. If you are a contact of one of our current customers and would no longer like to be tracked by such customer, please contact the respective customer directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.
(c) Access And Retention Of Data Controlled By Our Customers: An individual who is a current or former 212 Technologies customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to the 212 Technologies contact outlined below. An individual who is a contact of a current or former 212 Technologies customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to to the respective customer first and then, if no response is obtained or such response is not satisfactory, should contact 212 Technologies as outlined below. If we receive a request under this provision, we will acknowledge it within 10-days and handle it promptly.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. 212 Technologies will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Information We Collect on Behalf of Third Parties
Cookies And Tracking Technologies: Technologies such as: cookies, beacons, tags and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.
How We Use Your Information.
(a) We use the information that we collect to operate and maintain our Sites and the 212 Technologies Service and to respond to your questions and concerns. The legal basis is the EU General Data Protection Regulation (GDPR).
(b) We may periodically use the information that we collect to send you marketing communications. The legal basis is the EU GDPR.
How We Share Your Information.
(a) Personally Identifiable Information: 212 Technologies will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of 212 Technologies (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the 212 Technologies Service, such as your name and phone number for prospect invitations or your personal self-replicated marketing websites, will be available to others. If you remove information that you have made public on our Sites or the 212 Technologies Service, copies may remain viewable in cached and archived pages of our Sites or the 212 Technologies Service, or if other users have copied or saved that information.
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain 212 Technologies Services and those of our partners. Our partners also have the option to publish the results for their websites on the 212 Technologies Service. Such results consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.
(c) Instances Where We Are Required To Share Your Information: 212 Technologies will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of 212 Technologies, our users or others.
(d) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the 212 Technologies Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
(f) Testimonials: We display personal testimonials of satisfied customers in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us as outlined below.
Storage and Processing. Your information collected through the 212 Technologies Service may be stored and processed in the United States, Europe, or any other country in which 212 Technologies or its subsidiaries, affiliates or service providers maintain facilities. 212 Technologies may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Econonmic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.
How We Protect Your Information. 212 Technologies is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to 212 Technologies or guarantee that your information on the 212 Technologies Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us as outlined below. We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Compromise of Personal Information. In the event that personal information is compromised as a breach of security, 212 Technologies will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information. For current 212 Technologies customers, you can review, correct, update or delete inaccuracies to the information about you that 212 Technologies keeps on file by logging into your account to update your password and other information. Alternately (for data subjects tracked by 212 Technologies and former 212 Technologies customers), you can contact us directly as outlined below. We will acknowledge your request within 10-days and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.
Enforcement and Dispute Resolution. In compliance with the EU-US and Swiss-US Privacy Shield Principles, 212 Technologies commits to resolve complaints about your privacy and our collection or use of your personal information. EU and Swiss Data Subjects with questions or concerns about the use of their Personal Data should contact us as outlined below. If your question or concern cannot be satisfied through this process, 212 Technologies has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Frameworks to BBB EU Privacy Shield, an independent dispute resolution mechanism operated in the United States by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by 212 Technologies, EU and Swiss Individuals and Data Subjects should go to http://bbb.org/EU-privacy-shield/for-eu-consumers/ for more information or to file a complaint. The services of the BBB EU Privacy Shield will be provided at no cost to you. Finally, as a last resort and in limited situations, EU and Swiss Individuals and Data Subjects may seek redress from the Privacy Shield Panel — a binding arbitration mechanism.
Our Retention Of Your Information.
(a) If you have an account with 212 Technologies, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(b) If you are a visitor to the 212 Technologies Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.
Children’s Privacy. Protecting the privacy of young children is especially important. For that reason, 212 Technologies does not knowingly collect or solicit personal information from anyone under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as outlined below.
212 Technologies, LLC
2120 S. Reserve #364
Missoula, MT 59801